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Current section:Behavioral Health

Discuss a behavioral health project

For behavioral health organizations

Websites and systems built around admissions, programs, and growth

BUILT develops behavioral health websites and systems that make programs, locations, referrals, and ongoing updates easier to manage.

Discuss a behavioral health projectSee the Charter Oak case study

Behavioral health platform

  • Programs
  • Locations
  • Admissions
  • Referrals
  • Providers
  • Resources

Shared platform

Structured content, pathways, and technical ownership

  • Patient pathways
  • Family information
  • Referral content
  • Location pages
  • Internal workflows
Behavioral health services and operational inputs. One structured foundation. Clear public and internal paths.

The operating reality

One website has to serve several different audiences

Patients, families, referral sources, and internal teams all need different information and different next steps.

  • Programs and levels of care need to stay clear
  • Locations need accurate, consistent information
  • Admissions and referral paths need to reach the right team
  • Marketing needs to make changes without risking the site

Multiple audiences, one platform

Audiences

  • People seeking care
  • Families
  • Referral sources
  • Providers
  • Internal teams

Programs + Locations + Resources

  • Programs
  • Locations
  • Resources

Outcome

Clear next steps

Different audiences. One platform. Clearer paths.

The platform model

Connect the public experience to the systems behind it

Structure programs, locations, referrals, and content so each audience gets the information they need without creating separate systems.

Patient & family experience

  • Programs and levels of care
  • Locations
  • Admissions paths
  • Family resources
  • Clear next steps

Referral & operations

  • Referral information
  • Program details
  • Provider information
  • Intake paths
  • Internal workflows

Technical foundation

  • CMS architecture
  • Structured content
  • Reusable components
  • Integrations
  • Ongoing development

UnderstandFindConnectContinue

Technical delivery

Build around the way behavioral health organizations actually operate

From the public website to admissions and referral workflows, BUILT creates technical systems designed around the organization rather than forcing the organization into generic tools.

Program & location websites

Keep services and facilities structured as you grow

Manage programs, levels of care, and locations through reusable content instead of rebuilding the same information across the site.

  • Program architecture
  • Location management
  • Levels of care
  • Reusable pages
  1. Program record
  2. Location record
  3. Shared content
  4. Program page
  5. Location page

Admissions & referrals

Create clearer paths to the right team

Build focused intake and referral experiences around the audience, program, location, and next step.

  • Admissions forms
  • Referral workflows
  • Program routing
  • Custom intake logic
  1. AudiencePatient · Family · Referral source
  2. NeedProgram · Location · Question
  3. Program / LocationStructured match
  4. Correct contact pathNext step

CMS & ongoing development

Give marketing control without making the site fragile

Structured content systems let teams update programs, resources, and campaigns while the design and technical foundation stay protected.

  • WordPress modernization
  • ACF content systems
  • SEO architecture
  • Ongoing development
  1. Structured fields
  2. Reusable modules
  3. Published pages
  4. Continued improvement

Ways to work together

Start with what needs to work better

Review the current system, rebuild a defined part of it, or keep BUILT involved as an ongoing technical partner.

  • Find the friction

    Reviews start at$2,500

    Review the website, content structure, admissions paths, workflows, and technical limitations.

    Explore systems reviews

  • Build the next system

    Defined projects commonly start at$15,000

    Rebuild a website, CMS, referral flow, multi-location platform, integration, or other defined technical initiative.

    Discuss a project

  • Keep technical ownership

    Ongoing development starts at$6,000/month

    Continue improving the website, integrations, SEO, locations, functionality, and platform after launch.

    Discuss ongoing development

Focused improvements may also be scoped when the work is narrow and clearly defined.

Relevant work

Behavioral health platforms built for continued improvement

Charter Oak Hospital behavioral health website rebuilt in WordPress

Behavioral health website modernization

A 12-year-old hospital website rebuilt on a platform the team could finally control

BUILT replaced an aging Drupal 7 multisite with WordPress, reusable ACF content modules, greater technical control, and a stronger foundation for organic search.

  • Drupal 7 replaced with WordPress
  • ACF content framework
  • Safer publishing
  • Greater technical control
  • Improved organic search performance

View the Charter Oak Hospital case study

Best fit

Built for behavioral health organizations with more complexity behind the website

Common situations

  • Programs are difficult to organize
  • Locations require repetitive updates
  • Admissions or referrals rely on manual routing
  • The CMS is old or difficult to manage
  • Marketing depends too heavily on developers
  • Technical limitations are holding back SEO

Usually a good fit when

  • Several audiences depend on the same website
  • Programs or locations change regularly
  • Referral paths need clearer structure
  • Controlled publishing matters
  • Custom workflows are required
  • Ongoing technical ownership matters

Start a conversation

Where is your behavioral health website creating unnecessary work?

Share what is difficult to publish, manage, route, or improve. BUILT can help create a clearer technical foundation.

Discuss a behavioral health projectSee the Charter Oak case study
Located in
Salt Lake City, UT